TERMS AND CONDITIONS
Christian Paul is all about providing the world with unique timepieces, which are designed and manufactured with quality, luxury and longevity in mind.
Christian Paul is an international brand and our aim is to not only provide modern, stylish and quality watches for everyone, but also to provide 100% service and customer care, to every customer, every time, no matter where in the world you are!
Our service is not to be misused or used for an illegal or otherwise prohibited purpose. Our watches are intended for personal use only, and are not to be purchased for commercial or on-selling purposes.
Orders can be made by placing your selected item in your shopping basket and completing the checkout process.
To confirm your order, we will require several pieces of information from you, including your name and shipping address, as well as your e-mail address and payment information. The withholding of any of these pieces of required information will impact your ability to successfully place an order.
Please make sure all your details, particularly your shipping address, are entered correctly and notify us immediately if a mistake has been made during the ordering process.
PAYMENT AND CURRENCY
All Christian Paul watches are priced in Hong Kong Dollars. We reserve the right to alter the prices of our products or our accepted payment methods, at any time, without notice or consequence.
If you wish to cancel or amend your order, please contact us as soon as possible after order placement. We will make every attempt to comply with your request, however this is at our sole discretion.
We are unable to cancel orders that have already been shipped. If shipping has occurred we advise customers to see our return and exchange policy, and follow these processes to change their order.
RETURNS, REFUNDS & EXCHANGES
We want you to be 100% satisfied with your Christian Paul purchase. We are proud to offer our customers the option of exchanging their watch if it is not quite right. In order to exchange your watch for a different piece, please return it to us in a brand new and saleable condition, with all original and undamaged tags and packaging included, within 14 days of receipt. Original packaging includes the protective seal on the watch face and back.
If you choose to return your watch for an exchange, we are unable to refund your initial shipping costs, and you will also be responsible for the cost of returning your order. We are pleased, however, to offer you free shipping on your chosen replacement watch.